In the almost five years I’ve been driving for Uber there is one question I still get asked a lot, and that still baffles me though I’m not quite sure why.
Do I like being an Uber driver?
I always say yes of course but I wonder why I get asked the question in the first place (I haven’t asked that of my questioning-passengers because I don’t want to come off as rude or ungrateful, or something like that). I think for me the big reason I’m baffled by this question is that in all the other jobs I’ve had, I never got asked this question. In fact, when I worked in call-center Hell most people asked how I could stand dealing with people yelling at me all day over the phone. I told them it wasn’t the people yelling at me on the phone that made that job a crap-fest but the management I worked under (for every good manager I had, I had at least five I wouldn’t piss on if they were on fire).
I wonder if being a gig-worker as Uber drivers are sometimes referred to is still very alien and dare I say, unique to a lot of people. Like some people see us as free-spirits, or losers they secretly admire for not being a part of the corporate rat-race so they have to wonder if we really like it or we do it because we can’t hack it elsewhere.
So in reply to the question of do I like being an Uber driver, I’ll list some of the things I really like about the job.
First thing I like: no set schedule. Uber will post about potentially busy times and also any incentives during certain times (incentives are extra money given in addition to fares and tips- and all tips go directly to drivers). So if I take an evening off the road I can do a morning run (five a.m. to about nine a.m.). My preferred time is currently three-thirty p.m. to about midnight, especially with airport runs because those are usually pretty good money fare-and-tip wise. But if you’re feeling like crap, or if you want to cut out and you’ve got the money to do it, you can and no one says anything.
Because yes, as a driver you are managed by an algorithm. And when asked how that’s going I always say, “I’ll take the algorithm over the human.” Uber’s algorithm has always been good to me as long as I maintain my numbers (customer rating/acceptance/cancellation) which is easy to do with this gig. In call-center Hell, I was micromanaged by people who had no business managing anything other than a stapler. It was so bad I used to get dirty looks from managers when I stood up to stretch or go to the bathroom. With the algorithm, I don’t get any dirty looks for either stretching or bathroom breaks.
Another thing I like is tenure and top status has its’ perks. There is a four-level tier system for drivers and I’ve been in the top tier since the system was implemented. And they don’t keep adjusting the goalposts for this tiered system to make it damn near impossible for anyone to get into the top tier and stay there. It’s like having an ongoing performance review without having to sit down and go through one of those every year and be grateful for whatever pitiful raise you get.
And yet another thing I like- no yelling or screaming people. I’ve had a few people mutter shit about me or just treat me like something they scrapped off the bottom of their shoe at the dog park. And I’ve had a few indecent proposals. But the good thing is I haven’t had to deal with anyone like that in a long time, and if I really had someone go off on me and not back off and apologize I could report them and not be matched with them again.
One of the things I really like about this job is the diversity of the people I meet every day. I’ve met people from all over the world and from all walks of life. I’ve had a ton of conversations about everything under the sun and then some. I’ve laughed my ass off behind the wheel, and I’ve fought like hell not to lose it at some things I’ve heard, too. And yes, what’s said in my Uber stays in there because I don’t have any details about the people I shuttle around and I don’t ask a lot of questions in my line of work. So in response to my top FAQ: yes, I like being an Uber driver. And I’ll keep doing it as long as it works for me, and as long as they’ll have me. Thanks for riding with me today.